{"id":14269,"date":"2025-07-16T12:20:46","date_gmt":"2025-07-16T12:20:46","guid":{"rendered":"https:\/\/testgrid.io\/blog\/?p=14269"},"modified":"2025-10-16T11:17:59","modified_gmt":"2025-10-16T11:17:59","slug":"top-tier-bank-slashed-infra-costs-60-percent-with-hybrid-infrastructure","status":"publish","type":"post","link":"https:\/\/testgrid.io\/blog\/top-tier-bank-slashed-infra-costs-60-percent-with-hybrid-infrastructure\/","title":{"rendered":"How a Global Hotel Chain Replaced Its Legacy QA Lab and Cut Infra Costs by 60%"},"content":{"rendered":"\n<p>Legacy infrastructure doesn\u2019t just slow down innovation in the travel and hospitality industry, it can directly impact guest satisfaction.<\/p>\n\n\n\n<p>For one global hotel group, a fragmented QA lab setup was doing exactly that: inflating costs, delaying releases, and making it nearly impossible to support the fast-moving needs of their digital teams.<\/p>\n\n\n\n<p>By partnering with <a href=\"https:\/\/testgrid.io\">TestGrid<\/a> and adopting a hybrid testing infrastructure, they turned it all around, cutting infrastructure costs by 60%, accelerating release cycles by 75%, and gaining full visibility across every test environment.<\/p>\n\n\n\n<p>Here\u2019s how they did it and why it matters to any <a href=\"https:\/\/testgrid.io\/solutions\/travel\">travel and hospitality<\/a> brand struggling with outdated QA systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Problem: Legacy Labs Holding Back Guest-Facing Innovation<\/strong><\/h2>\n\n\n\n<p>The hotel group operated more than 70 premium properties across North America and Europe. Their in-house device lab was originally built for basic mobile and web testing.<\/p>\n\n\n\n<p>But as the brand\u2019s guest experience went digital (mobile check-in, self-service kiosks, in-room devices), the lab couldn\u2019t keep up.<\/p>\n\n\n\n<p><strong>Key issues included:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Frequent device outages and unreliable test execution<\/li>\n\n\n\n<li>No support for Day-0 OS updates, kiosks, or in-room tablets<\/li>\n\n\n\n<li>No support for biometric flows, MDM, QR scanning, or <a href=\"https:\/\/testgrid.io\/blog\/sso-testing\/\" data-type=\"link\" data-id=\"https:\/\/testgrid.io\/blog\/sso-testing\/\">SSO testing<\/a><\/li>\n\n\n\n<li>Disconnected workflows across web, mobile, and regional QA teams<\/li>\n\n\n\n<li>Bulky hardware setup; just 4 devices per shelf with constant manual resets<\/li>\n<\/ul>\n\n\n\n<p>The result? Slower release cycles, higher operating costs, and growing QA blind spots during peak travel periods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Solution: TestGrid\u2019s Hybrid Infrastructure for Travel and Hospitality<\/strong><\/h2>\n\n\n\n<p>The client turned to TestGrid for a modern testing infrastructure\u2014one that combined on-premise control with cloud scalability, purpose-built for the speed and complexity of hospitality operations.<\/p>\n\n\n\n<p>Here\u2019s what TestGrid delivered:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/testgrid.io\/real-device-testing\">Real device testing<\/a> and virtual devices to test mobile apps, kiosks, booking portals, and in-room experiences<\/li>\n\n\n\n<li>Support for biometric login, image injection, and QR\/barcode workflows<\/li>\n\n\n\n<li>Seamless testing across MDM-managed devices and distributed teams<\/li>\n\n\n\n<li>A compact shelf design with 32 devices per unit, backed by 99.9% uptime<\/li>\n\n\n\n<li>Integrated <a href=\"https:\/\/testgrid.io\/blog\/ci-cd-test-automation\/\">CI\/CD pipelines<\/a> (Jira, Jenkins, Azure) and Day-0 compatibility for mobile OS launches<\/li>\n\n\n\n<li>Local script execution for regional teams in different geographies<\/li>\n<\/ul>\n\n\n\n<p>The hybrid model gave them the best of both worlds: control where they needed it (on-prem), and speed where they demanded it (cloud).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Results: A Faster, Leaner, Scalable QA Operation<\/strong><\/h2>\n\n\n\n<p>The shift to TestGrid\u2019s hybrid infrastructure had a measurable and immediate impact:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>60% reduction in testing infrastructure costs<\/li>\n\n\n\n<li>75% faster test cycles, enabling quicker updates to guest-facing platforms<\/li>\n\n\n\n<li>99.9% uptime, eliminating scheduling delays for test environments<\/li>\n\n\n\n<li>Full Day-0 readiness for every major iOS and Android release<\/li>\n\n\n\n<li>Unified QA operations across five distributed teams and 70+ properties<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What the Client Had to Say<\/strong><\/h2>\n\n\n\n<p>\u201cWith TestGrid, we\u2019ve transformed our QA operations: modern devices, better control, and full coverage for every guest-facing touchpoint. Our teams move faster, and the guest experience is better for it.\u201d \u2014 VP of Technology, Global Hotel Chain<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why Hospitality Teams Are Rethinking Legacy QA Setups<\/strong><\/h2>\n\n\n\n<p>If your team is still relying on outdated <a href=\"https:\/\/testgrid.io\/blog\/what-is-test-infrastructure\/\">test infrastructure<\/a>, you\u2019re likely facing similar challenges: long test cycles, manual bottlenecks, compliance risks, and rising costs. A modern hybrid infrastructure lets you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate more with less hardware<\/li>\n\n\n\n<li>Scale across multiple properties and time zones<\/li>\n\n\n\n<li>Test in real time with Day-0 OS and device support<\/li>\n\n\n\n<li>Centralize visibility while staying compliant and secure<\/li>\n<\/ul>\n\n\n\n<p>TestGrid brings all of this together in one intelligent platform, designed for the demands of the travel and hospitality industry.<\/p>\n\n\n\n<p>Ready to learn more?<br><a href=\"https:\/\/public.testgrid.io\/signup?_gl=1*mi6qm7*_gcl_au*MTQ3OTU5NjMwNi4xNzQ2NjE4MDEx*_ga*MjAzMjYyOTI4Ny4xNzMwOTgwMzAy*_ga_HRCJGRKSHZ*czE3NDk2MzU4NDYkbzMyNCRnMSR0MTc0OTYzNjc0NyRqMzckbDAkaDM4NDU4NTg0MA..\">Start your free trial with TestGrid<\/a> and see it for yourself.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Legacy infrastructure doesn\u2019t just slow down innovation in the travel and hospitality industry, it can directly impact guest satisfaction. For one global hotel group, a fragmented QA lab setup was doing exactly that: inflating costs, delaying releases, and making it nearly impossible to support the fast-moving needs of their digital teams. By partnering with TestGrid [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":14276,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[2062],"tags":[],"class_list":["post-14269","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"acf":[],"images":{"medium":"https:\/\/testgrid.io\/blog\/wp-content\/uploads\/2025\/07\/How-a-Global-Hotel-Chain-Replaced-Its-QA-Lab-and-Cut-Infra-Costs-by-60-300x169.jpg","large":"https:\/\/testgrid.io\/blog\/wp-content\/uploads\/2025\/07\/How-a-Global-Hotel-Chain-Replaced-Its-QA-Lab-and-Cut-Infra-Costs-by-60-1024x576.jpg"},"_links":{"self":[{"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/posts\/14269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/comments?post=14269"}],"version-history":[{"count":10,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/posts\/14269\/revisions"}],"predecessor-version":[{"id":15602,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/posts\/14269\/revisions\/15602"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/media\/14276"}],"wp:attachment":[{"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/media?parent=14269"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/categories?post=14269"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testgrid.io\/blog\/wp-json\/wp\/v2\/tags?post=14269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}