TestGrid joined forces with a leading multinational semiconductor and software company, headquartered in California, United States, to transform their Mobile Device Management (MDM) application testing. By leveraging our industry-leading device cloud and custom API solutions, we meticulously addressed their unique needs, resulting in a streamlined testing process and exceptional efficiency gains.
About the Client
At the forefront of global technological innovation stands a leading semiconductor giant, renowned for its cutting-edge solutions that power the devices and infrastructure we rely on daily. Headquartered in California, United States, our client has a robust portfolio spanning data center, networking, software, broadband, wireless, storage, and industrial markets and are renowned for their innovation and global influence in technology solutions.
Client Requirements
The client demanded a comprehensive testing solution for their MDM application, encompassing the following:
- Comprehensive Device Cloud Integration:
- Provision of a device cloud for MDM application testing.
- Support for both Android and iOS devices.
- Capability to configure and manage device PIN settings and lock/unlock functionalities.
- Extensive API Automation:
- APIs for device management, application management, and logging & analytics.
- Execution of ADB commands to exert full control over Android devices.
- APIs for installing and uninstalling applications on devices.
- Robust Role-based Access Control:
- Implementation of different access levels for team admins and account admins.
- Management of user roles and permissions.
- Advanced Logging and Analytics:
- Access to detailed device logs and Appium server logs.
- User analytics capabilities to track and analyze usage and performance data.
- Virtual USB for Local Debugging:
- Ability to connect cloud devices to local PC/computer for easy debugging.
- Bridging the gap between remote hosted devices and local machines.
TestGrid’s Tailored Solution
We addressed each client requirement with a customized solution:
Device Management System
A centralized platform offering complete control over devices through APIs and a user-friendly interface (UI).
- Device Search: An API to effortlessly retrieve all devices matching specific search parameters, including device name, OS, model, status, and more.
- Device Reservation: To reserve devices based on search parameters with an API and UI endpoint. Optional start and end times enable scheduling for meetings or deployments.
- Device Release: To release devices currently in use with a dedicated API and UI endpoint, ensuring seamless transfer for the next user.
- Secure iOS Unlock (Passcode): A secure API and UI endpoint to unlock authorized iOS devices with passcodes. This functionality strengthens workflow without compromising device security.
- Device Groups: Creation of device pools for simplified team assignments. The intuitive UI empowers administrators to manage group membership for optimal device allocation.
Application Management
- Get Applications: An API to effortlessly retrieve all uploaded applications based on specific search parameters.
- Uninstall an Application: Implemented both an API and UI to uninstall a specified application on a specified device.
- Create a Test Application: Developed both an API and UI to create a Test Application with details like name, version, platform, and more.
- Get Test Applications: Provided both an API and UI that returns all created Test Applications matching provided search parameters.
Logging & Analytics
- Get Device Logs: A dedicated API to retrieve comprehensive device logs for a specified device, with optional start and end dates.
- Get Server Logs: Developed an API to return Appium/TestGrid logs for a specified host and/or device.
- Usage Analytics: Enhanced analytics to provide detailed usage data, including session times and user details.
User Management
- Multiple Admin Users: Support for more than one admin user for accessing administrative tools.
- User Grouping (Teams): Management of user roles and teams, with unique access tokens and role tiers.
Additional Features
- Centralized Appium Server: A single point of entry for all Appium requests, forwarding them to the appropriate downstream server.
- Ruby Support: Ensured support for troubleshooting issues with the Ruby client for Appium.
- Passcode Device Automation: Reliable automation testing for devices with and without passcodes.
- Virtual USB:Virtual USB for Debugging: Functions as a genuine tethered USB connection between remote hosted devices and local machines, allowing seamless building, testing, and deployment of mobile apps.
- Manual Control: Enhanced manual device view with responsive screen time and application uninstall options.
- Detailed API Documentation: Comprehensive and easily searchable API documentation for effortless integration.
The Impact
- Streamlined Efficiency: A remarkable 40% reduction in manual operations through automation, leading to significantly faster and more efficient testing processes.
- Enhanced Security: A robust security posture was maintained during testing, resulting in a 30% reduction in security incidents.
- Effective Access Control: Secure and organized permission management boosted team productivity by an impressive 25%.
- Detailed Logging and Analytics: Comprehensive logs and analytics improved testing accuracy and reliability by a staggering 35%.
- Improved Debugging: Enabled seamless debugging of mobile apps by connecting cloud devices to local machines via Virtual USB.
Conclusion
TestGrid’s commitment to customized solutions empowered our client to achieve a transformative leap in their MDM application testing. The implemented APIs, robust role-based access control, and enhanced logging and analytics not only streamlined their workflows but also bolstered security, efficiency, and ultimately, the effectiveness of their MDM solution.
This successful collaboration demonstrates TestGrid’s unwavering dedication to exceeding client expectations and delivering best-in-class testing solutions!
Contact us today and see how our customized solutions can empower your team to achieve similar results.
