How a High-Growth Marketplace Cut QA Costs by 50% and Doubled Delivery Speed with TestGrid

For fast-scaling digital platforms, velocity is everything.

But it often comes at the cost of complexity. One leading online marketplace, growing rapidly with new features and microservices, was bogged down by the very thing meant to accelerate development: its QA stack.

The company juggled multiple testing tools, none of which worked well together. Instead of speeding up releases, their fragmented QA environment slowed delivery, increased costs, and created workflow chaos.

That changed when they partnered with TestGrid, bringing everything into a single, unified testing platform. The result? 50% lower QA spend, 2X faster feature delivery, and 80% fewer tool-based interruptions.

The Problem: Tool Sprawl, Siloed Data, and Sluggish Releases

As the engineering and QA teams expanded, they adopted a patchwork of tools to meet growing demands. Over time, this created serious issues:

• Multiple tools for device, API, performance, and visual testing led to disjointed workflows and duplicate efforts.
• Scriptless automation tools operated in silos, making collaboration between technical and non-technical testers inefficient.
• Inconsistent reporting across tools and teams meant no single source of truth.
• Integration friction slowed their CI/CD pipelines and introduced delays in testing and triaging bugs.

What should have been a fast, reliable QA process was instead a tangled web of manual workarounds, tool switching, and broken integrations.

The Solution: One Platform for Total QA Coverage

The marketplace decided to consolidate its QA stack with TestGrid’s all-in-one platform, which is tailored for fast-paced digital product teams.

Here’s what TestGrid delivered:

• Real device testing across web and mobile environments—ensuring accurate, reliable results in real-world conditions
• Integrated testing for performance, APIs, and visual UI, all accessible from one platform
• CoTester-powered scriptless automation, empowering non-engineers to contribute to test creation and coverage
• Native CI/CD integrations with Jira, Jenkins, Azure DevOps, and Slack, reducing bottlenecks and enabling continuous delivery

Instead of struggling with tool overload, the QA and dev teams worked in a unified environment with complete visibility and zero duplication.

The Results: Faster Delivery, Lower Costs, and Smarter QA

The impact of TestGrid’s unified QA platform was immediate and measurable:

• 50% reduction in total QA spend by eliminating duplicate tools and cutting down license, support, and maintenance costs
• 2X faster feature delivery, thanks to streamlined testing and faster triaging
• 80% fewer tool-based context switches, improving developer and tester productivity
• Unified reporting across 120+ microservices gives product leaders the visibility they need to make data-driven decisions

Most importantly, this shift empowered the company to focus on building and launching great features instead of wrestling with testing tools.

What the Client Had to Say

“TestGrid helped us unify testing across the board. Fewer tools, fewer blockers, better insights. It’s how modern QA should work.” — VP of Engineering, Online Marketplace

Why QA Consolidation Is a Growth Enabler

Tool fragmentation is one of the most common pain points in fast-moving software teams. This case study shows that unifying QA on a single platform doesn’t just simplify things; it transforms how teams deliver.

Whether you’re scaling a retail/eCommerce marketplace, fintech app, or enterprise SaaS platform, TestGrid can help you:

• Eliminate redundant tooling and reduce costs
• Improve collaboration across dev, QA, and product
• Accelerate delivery with seamless, end-to-end testing
• Gain real-time insights across your entire software ecosystem

Want to simplify and accelerate your QA workflows?
Explore how TestGrid can unify your testing and help your team ship better software faster. Start your free trial with TestGrid today!