Comprehensive Mobile App Testing Checklist for Testers & Developers

mobile application testing checklist

Before asking why you need a mobile app testing checklist, let’s start with some numbers:

  • A smartphone user accesses an average of 30 mobile apps in a month, at the rate of 10 every day, give or take.
  • Mobile apps are expected to generate more than $935 billion in funds by the end of 2024.
  • When looking at the time spent on media in the digital world in America, about 70% of those came from mobile apps.
  • 49% of users open apps more than 11 times a day. 
  • In 2022, 3.8 trillion hours were spent using mobile apps worldwide.

Source

Additionally, 

  • As of October 2024, mobile dating apps on Android reported an uninstall rate of approximately 65 percent. 
  • Mobile gaming apps ranked second, presenting an uninstall rate of 52 percent in the examined period. 

Source

Finally, 

  • More than 1 in every 2 apps that are installed are uninstalled within 30 days of being downloaded. 

Source

In light of these stats, it’s evident that modern mobile apps need to present pristine functionalities and aesthetically pleasing UIs. Guaranteeing optimal app quality is only possible through comprehensive testing. 

Given the complex, layered systems of modern apps, as well as their extensive feature sets, it’s important to have a checklist for mobile app testing. Such checklists help QA engineers stay on track, and not miss verifying essential functions and design elements. 

General Mobile App Testing Checklist

  • Include QA Teams Early On: Collaborate with QA professionals right from the requirements gathering and brainstorming phase. This helps testers understand the app’s foundation, market value and expected real-world outcomes – information necessary to craft effective and targeted test cases.

    Consider running collaborative workshops with QA, business, dev and product teams to understand requirements and identify possible challenges. Don’t forget to establish regular contact between development and QA teams to facilitate easier debugging.
     
  • Run cross-platform tests: Mobile apps should work equally seamlessly on different devices, screen sizes, resolutions, hardware configurations and platforms. Testing strategies should include this, within a testing environment with access to real mobile devices.

    Also Read: Mastering Cross-Platform Testing: Strategies and Tools
     
  • Run rigorous front-end tests: This includes regression tests, performance tests, non-functional tests, and localization tests.
  • Don’t forget relevant back-end tests: This includes any test that checks the data on all information entered and stored in the app’s front end.
  • Prioritize application security: Conduct risk assessment to identify potential threats in the app’s defenses. Run tests at multiple points in development – at code level, when the app is running and penetration tests to simulate external attacks.  Using TLS to manage data flow, storage, and transmission security.
  • Check app quality in different network conditions: Your app should be able to work reasonably well in 2G, 3G, 4G and 5G conditions. Check that only necessary features remain active and under unfavorable network strength.
  • Manage device storage: Most smartphones are already storing lots of games, other apps and high-res images. Your app cannot take up too much memory or it will be deleted. Test that it requires minimal space and internet data to function.
  • Maintain low load times: Users do not have patience for apps that take more than a couple of seconds to load. Test that the app can deliver expected functions and visuals in 3 seconds or less. 

Mobile App Accessibility Testing Checklist

Modern day apps must be usable for users with different needs instead of just able-bodied ones. Apps must have the features and capabilities to cater to individuals with special needs and/or physical impairments. Not only does this make mobile apps more accessible to a larger user pool, it also helps meet and adhere to the many regulations pertaining to web accessibility around the world

Check if the app meets the following standards for accessibility: 

  • The app has a clear title and proper heading hierarchy throughout.
  • Text size is in accordance with the user’s phone settings.
  • No activity starts with a down-event. Begin actions with an up-event. Users should have the option to cancel or reverse the action before it completes. 
  • The screen should orient appropriately with rotation.
  • Informative texts have relevant alternatives, and all screen readers can find headings easily.
  • Use WCAG 2.1 AA level color contrast requirements to cater to visually impaired users.
  • Use a 4.5:1 contrast ratio for standard text and a 3:1 contrast ratio for large text.
  • Provide all audio and video elements with text transcripts. Add captions for real-time audio and video.
  • Refine and recheck audio control. For example, users should be able to change app volume without changing their device audio.
  • Implement touch gestures and haptic feedback.
  • Implement assistive navigation to help users with motor impairments manage through menus.
  • Check that interactive elements, such as clicks, are accessible across platforms. 
  • Include legible header tags and refine content layout to cater to users with cognitive disabilities.

Mobile App Test Automation Checklist

Test automation is an integral part of any software testing suite, but badly managed automation scripts often cause more hassle for testers and other stakeholders. For your project to reap the optimal benefits of automation, consider the following checklist for mobile application testing:

  • Decide on which features/modules to automate at the beginning — the requirements gathering and brainstorming phase. 
  • Pay extra attention to test cases that will verify core functionalities. 
  • Work with a tech stack familiar to most of your devs and testers. 
  • Start building tests from the requirements stage — as developers build the source code, QAs build test scripts. This is why testers should be part of the project from Step 1. 
  • When deciding upon the programming languages to be used by devs and testers for this project, interact. Certain languages are more compatible with each other, and it’s ideal if both work with the same language. 
  • Avoid code duplication at all costs. 
  • Clearly define tests as high-priority, repetitive, regression and so on for easy organization. 
  • Use design patterns (Page Object Model, Data-Driven, or Keyword-Driven) to better maintain test scripts.
  • Use external data sources ( CSV, XML, databases) for test data.
  • Check necessary dependencies like SDKs, emulators, simulators, and real devices before running your first script. 
  • Keep your automation scripts updated in accordance with app updates. 
  • Maintain logs of all automation activities, as part of documentation. 

Mobile App Usability Testing Checklist

Simply put, usability testing answers the question, “Is this app easy to use?”. Your customers have busy lives and limited attention spans, and they won’t bother with using an unintuitive app. Usability testing, often conducted by a control group of prospective end-users, gains real-world feedback on the app’s actual ease of use for the people it was built for.

  • Ensure that bright colors are not overused. 
  • Check that the app informs users about privacy and confidentiality conditions before collecting data. 
  • Recruit usability testers from different geographic locations, if possible. This offers a global POV on app quality.
  • Recheck alignment and functions of buttons, content, color, and element alignment.
  • Test for app loading times – it should ideally be under 3 seconds. 
  • Comprehensively check app font and design in different languages.
  • Specifically, check for any language or images that might offend any cultural nuances. 

Mobile App Performance Testing Checklist

Performance testing checks the app’s level of operation in the hands of real-world users – how quick app’s start, process data and even shut down. Scalability and stability are other elements to test, making this form of verification absolutely essential to app health.  

Check that the following elements work at optimal standards:

– Load times

– Battery usage

– Network scalability

– Memory and CPU consumption

– Performance under different traffic and user activity loads as well as low battery conditions

– Memory leakage issues

– App performance under different network conditions

– Cache size and availability

– Offline performance, if applicable

– Image processing times

– Load bearing capabilities of API calls

Finally, set up metrics to benchmark and measure performance over time.

Mobile App Security Testing Checklist

In this age of data privacy concerns and relatively frequent data breaches, your mobile app’s security must be uncompromised. It doesn’t matter how excellent your services are; no user will stick around to have their credentials and data leaked by your app. 

To prevent this, maintain certain standards in security testing as listed below:

– Check that user roles and access are correctly implemented.

– Check ports and hostnames for gaps. 

– Verify third-party integrations as threat-free. 

– Encrypt vulnerable files. 

– Check for platform configuration issues. 

– Guard against sensitive data exposure. 

– Verify the safety of all third-party components. 

– Scan for session management issues. 

– Examine server-side code for vulnerabilities. 

– Explore for any possible authentication bypass.

– Look for cache vulnerabilities and weak password policies. 

– Are there any unencrypted channels that can transfer credentials?

– Verify that all sensitive data is encrypted during both transmission and storage.

– Check for gaps in data processing and management – prime targets for data leakage. 

– Implement HTTPS – SSL/TLS Security Layer. 

Mobile App Compatibility Testing Checklist

The issue of device fragmentation is well-known among all software developers at this point. It is particularly flagrant amongst Android devices because vendors and carriers can tweak and enhance the SDK before releasing it to users. iOS, too, has quite a few versions by now. Don’t forget the different device screen sizes and resolutions, either. 

To ensure that your app functions well, regardless of the device used to access it, run compatibility tests adhering to the following checklist:

  • Create a reasonably comprehensive list of manufacturers, models, and operating versions likely to be used by your target audience. 
  • Check that all buttons and links are working exactly as expected across platforms and devices. 
  • Clarify that there are no resolution issues, image displays, the app cache and performance glitches across different environments. 
  • Scan for UI-related glitches, most commonly around text alignment, menu placement, line breakage, colors and image alignments, text colors, and so on.
  • Don’t forget to verify the app’s ability to visually match the screen sizes, tables, borders and page displays without requiring trimming on different screen sizes and resolutions. 
  • Verify all fields as well as inputs and values. 
  • Check how the app behaves when the autocomplete features are on and off. 
  • Check the nuances of the app’s colors across all screens. 

Test mobile apps reliably on real mobile devices with TestGrid

The only way to establish the quality and functionality of mobile apps is to test them in real world conditions. In other words, you have to monitor how these apps function on real mobile devices. 

Instead of purchasing thousands of devices and maintaining them with different OSes, consider using a cloud-based testing tool such as TestGrid.

TestGrid offers secure & scalable test infrastructure, hosting real mobile devices on cloud or on-premise. With TestGrid, users can also perform end-to-end test automation, including AI-powered codeless testing, mobile app, cross-browser, visual UI testing, and more. Test any app/website at scale, ensure a flawless digital experience, every time.

Testgrid also stands out with CoTester, the world’s first AI engine for software testing. The engine is pre-trained on advantages testing techniques, practices, and standards, as well as architectural standards and tools. 

Using CoTesters, QAs can write and run automated tests in minutes. You can run web and app tests with TestGrid’s scriptless, AI-driven automation mechanisms.

  • Automate all platforms testing mobile, web, custom hardware, & IoT.
  • Scale tests up and down as required by your project demands. 
  • Author perfect test cases every time.

In the context of mobile app testing, Testgrid offers hundreds of real mobile devices hosted on the cloud, on-premise, or even in a hybrid setup. Test everything from battery life, network strength, lighting conditions, and more on real mobile devices. Other offerings include:

  • Functional, API, and performance testing on one platform. 
  • Interact with a remote device, like you’d with a physical one. Zoom, swipe, scroll, and utilize more gestures.
  • Begin testing instantly as you upload your APK/IPA files or install your app directly from Play Store/App Store.
  • Leverage end-to-end codeless automation for your app in order to perform performance tests for heavy user loads as well as API tests. 

If you’re curious, may we invite you to a free trial of TestGrid